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Accessibility Statement

This accessibility statement applies to the 鶹Ƶ main website (chi.ac.uk).

Using this website 

This website is run by 鶹Ƶ. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We have made the website text as simple as possible to understand.

 has advice on making your device easier to use if you have a disability.

Feedback and contact information

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 14 days.

If you cannot view the map on our ‘How to Find Us’ page, call 01243 816000 or email help@chi.ac.uk for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements:

 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, .

Technical information about this website’s accessibility

鶹Ƶ is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the  AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

  • Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). We are currently working on this to fix this issue before December 2022.
  • You cannot modify the line height or spacing of text. This fails WCAG 1.4.2 success criterion. We are currently working with our website agency to resolve this issue before December 2022.
  • Some information is supplied only in PDF format with no alt text or tagging. This fails WCAG 3.1.1 success criterion. Since 2020, all documents in PDF format should have a Word doc or Excel sheet equivalent.
  • The CookieBot button has a focus issue when using the keyboard to tab through the pop up box. This fails WCAG 1.4.3 success criterion. This is listed under our disproportionate burden summary.
  • Focus is not clear once the search box opens, and the focus is not easily visible on the pause button and orange links. This fails WGAC 2.4.7 success criterion.  We are currently working with our website agency to resolve this issue before December 2022.

Disproportionate burden

  • Some of our interactive forms are difficult to navigate using a keyboard. For example, because some form controls are missing a ‘label’ tag.
  • Interactive controls like buttons and links have child elements which are not focusable. This is because the child elements are not announced by screen readers, but they still appear in the tab order, making it harder to navigate.
  • Some information is supplied only in PDF format with no alt text or tagging.
  • The CookieBot pop up box does not have focus when using a keyboard to tab through the buttons.

Content that’s not within the scope of the accessibility regulations 

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services.

The accessibility regulations  if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is .

What we’re doing to improve accessibility

The 鶹Ƶ sees digital accessibility as a continual improvement, and will consistantly review all areas of the website to ensure all users can access and use the website correctly.

This statement was published in August 2022.

Preparation of this accessibility statement

This statement was prepared in 23 August 2022. It was last reviewed in 23 August 2022.

This website was last tested on 19 August 2022. The test was carried out by the 鶹Ƶ using Axe.

We used this approach to deciding on a sample of pages to test:

  • Accessibility statement
  • Homepage
  • Coronavirus page
  • News pages
  • Degree Outcomes Statement 2020/21

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